Privacy Policy
Effective Date: August 31, 2025
Roaming Ceylon Ventures Pvt Ltd (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book a tour, or interact with us online or offline.
1. Information We Collect
We collect the following types of information:
- Personal information: Full name, email address, phone number, billing address, passport details (for travel arrangements), emergency contact, etc.
- Booking details: Accommodation preferences, travel dates, group size, payment history.
- Payment information: Credit/debit card or bank transfer information (handled securely via third-party payment processors).
- Technical data: IP address, browser type, device info, and usage data via cookies and analytics tools.
- Voluntary data: Reviews, survey responses, or communication through our website or social media.
2. How We Use Your Information
We use your information to:
- Process bookings and payments
- Provide personalized travel recommendations
- Improve our website and services
- Communicate offers and newsletters (you can opt out anytime)
- Comply with legal obligations and local travel regulations
3. Sharing Your Data
We do not sell your personal data. We may share information with:
- Trusted partners (e.g., hotels, drivers, guides) only as needed to fulfill your booking
- Payment providers (e.g., Stripe, PayPal)
- Government authorities (where required by law)
4. Data Security
We use encryption, secure servers, and best practices to protect your data. While no system is 100% secure, we strive to ensure your privacy and safety.
5. Your Rights
You may:
- Access, correct, or delete your personal information
- Withdraw consent to marketing emails
- Request a copy of the data we hold about you
Please contact us at [email protected] for any requests or questions.
6. Cookies & Analytics
Our site uses cookies for functionality, personalization, and analytics. You can modify your cookie settings in your browser.